here’s a summary of what we’re doing in relation to covid-19…
Firstly, we ask that nobody comes to Twist if they have symptoms of COVID-19, live in a household with someone who does or have been asked to self isolate by NHS Test & Trace.
We’ve enhanced both our hand washing and cleaning regimes. We have a 5* Food Safety rating so we were already great at this, but we’ve added in some additional measures.
We’ve removed some tables, increased the distance between the remaining tables and moved things around.
We’ll be limiting the total number of people in the building to half our (new) capacity – we’ve got more space upstairs now!
In line with the new government regulations, bookings are limited to a maximum of 6 people. We are unable to accept bookings for larger groups, and you cannot socialise with other tables when you are here, which means no joining tables together, switching between tables or having additional people beyond six join your group later. We know it’s great when you bump into friends, but for now we ask that you just give them a wave from afar.
To reduce the number of people arriving at once, we’ve reduced the number of bookings we will accept within a given time slot. Please show up on time to help us with this. If other people are arriving/waiting to be greeted at the same time as you please wait outside until they’re in.
We’ll be asking everyone to sanitise their hands when they arrive and regularly throughout their visit, particularly when moving around the building or getting new games. You’ll be provided with sanitiser at your table to help with this, and there are dispensers throughout the building.
We’ve put lots of measures in place that will allow you to stay at your table (more time for games!):
- You’ll only be able to order from your table (orders at the bar will only be accepted for takeaway)
- If you’d like to reduce your visits to the library then we’re happy to collect games for you. Just tell a member of staff what you’re after and we’ll grab it for you. You are more than welcome to browse the library yourself, just please sanitise your hands before you do.
- If you know what game(s) you want before you arrive, pop a note on the booking form and where possible we’ll have them waiting on your table for you
- Taking more than one game at a time back to your table is actively encouraged!
- We are now able to process payments at the table.
We’re all wearing face coverings so that we’re able to provide you with service and deliver items to your table. Whilst they are +1 for safety, they are -1 for communication – please forgive us if we can’t hear each other first time, and just ask us to speak up if we need to!
Our menus are now laminated/disposable and will be wiped down/recycled between tables.
Customers with children will be asked to supervise their children at all times to ensure they are following the guidelines.
If you’ve got any questions about anything we’re doing in relation to COVID-19 please just get in touch.
Update regarding masks:
Masks are at the individuals discretion. You are not obliged to wear one. If you choose to wear one and need anything to facilitate this just let us know when you’re booking (e.g. sanitiser will be provided for you at your table so you can take it on and off at your table if you wish).